2017年9月26日 星期二

How About Demand?


How About Demand?
My Question on the Strategic Review on Healthcare Manpower Planning and Professional Development Report 

Finally, the Steering Committee on Healthcare Manpower Planning and Professional Development, which was formed in 2012, has published its report (the Report) on the Strategic Review on Healthcare Manpower Planning and Professional Development (the Review) in June 2017.  The Review is very important.  As stated by the Chairman of the Steering Committee, Dr. KO Wing Man, “following the conclusion of the Review, Government will soon embark on an updating exercise on manpower projections in consultation with the relevant stakeholders and invite each and every of the Boards and Councils for healthcare professions to submit detailed and concrete proposals for implementing the recommendations of the Review taking into account the unique circumstances of individual professions.  We shall take all necessary steps to bring supply and demand of healthcare professionals into board equilibrium over time.”  This is in line with the aims of the Review, which are to make recommendations to: “cope with the anticipated demand for healthcare manpower; and facilitate professional development of healthcare professions.” 

I must confess that I am none the wiser after reading the Report.  I would like to share some of my observations and doubts with readers.  I shall concentrate on the parts concerning the manpower planning of doctors.  I shall make references to the content of the Report as much as possible. 

Training on evidence-based medicine teaches us that when reading a report, we need to study the methodology so as to appraise the validity of the results; to consider whether the findings support the conclusion drawn; and to be aware of the assumptions and limitations of the report. 

Basically, the approach of the Review is to calculate and to predict the demand and the supply of doctors in future years, and then “to quantify the difference between the projected demand for and supply of healthcare professionals i.e. projected manpower gap in terms of full time equivalents (FTEs).”  For the demand model, “historical utilization data and the Hong Kong demographic projections (2004-2015) were used to project age-, sex-specific utilization volumes.  These projected volumes were then converted into FTEs and subsequently further adjusted for externalities and policy interventions.”  “The supply model is a non-homogenous Markov Chain Model, where workforce systems are represented as ‘stocks and flows’.  These projected volumes were then converted into FTEs and subsequently further adjusted for externalities and policy interventions.” 

I would say that the model is beyond comprehension to all doctors.  This is because apart from the fact that the model is complex, there is no intention for the Report to explain to readers in any detail how the model works.  To me, the supply arm is relatively simple.  The majority of doctors come from the 2 Universities and the numbers are highly predictable.  For non-locally trained doctors, it is unlikely to have any substantial changes in number unless there are major policy changes.  The Report does not recommend any such major policy changes.  “The Steering Committee considers that while measures should be taken to facilitate experienced non-locally trained doctors to come and practice in Hong Kong, the quality and competency level of these doctors should not be compromised.  MCHK should continue to be entrusted to uphold the professional standards of doctors in order to safeguard patient safety and interest in Hong Kong.”  Recommendations to increase supply include increasing the number of UGC-funded training places, retaining doctors to work in HA, recruiting non-locally trained doctors through limited registration and established mechanism. 

For the demand part, “the projection for doctors takes into account the expected utilization rates of services drawn from HA and DH for the public sector, and those of private hospitals as well as the Thematic Household Survey conducted by the Census and Statistics Department for the private sector.  Demand from the academic, teaching and training sector has also been considered.  The projection has been adjusted for the impact of externalities such as the latest development of public and private hospitals and introduction of the Voluntary Health Insurance Scheme.”  That sounds comprehensive.  However, demand can be created.  Expectations of the public can be managed.  There can be no limit to the demand of healthcare services.  Therefore rationing is always important in the fair and effective distribution of limited supply and resources to meet theoretically unlimited demands.  In the Report, there is no mention of investigation into rationing of existing services, or how to manage expectation of the public in the future.  Facing a relatively predictable and stable supply of doctors, it is irrational to just try to recommend means to increase the supply of doctors without consideration of managing the increase in demand. 

From such model, it is predicted that for the best guestimate, the manpower gap in FTE would be at 285, 500, 755 and 1007 in the year 2016, 2020, 2025 and 2030 respectively.  However, the range for the 5th and 95th percentile would be 80 to 690, 320 to 989, 596 to 1296, and 829 to 1575 in the year 2016, 2020, 2025 and 2030 respectively.  These calculations are based on an important assumption.  “The manpower situation at the base year (i.e. 2015) is assumed to be at an equilibrium and the model takes into account known shortage in the public and subvented sectors for healthcare professionals as at end of 2015.”  So, to start with, it is assumed as a fact that there is shortage of manpower in the public and subvented sectors.  Against this important assumption, “the Steering Committee is mindful that the private sector is more flexible in adjusting productivity in response to market demand.  The Steering Committee also notes the observations of some that there remains spare capacity in the private sector and thus considers that the Government’s priority should be focused on filling the manpower gap in HA, which provides nearly 90% of all in-patient services and around 30% of primary care services in Hong Kong.”  Interestingly, there is no recommendation on how to make use of the flexible private sector with surplus of manpower. 

Last but not the least, let us look at the limitations of the Report.  “Healthcare manpower projection is an extremely complex mission.  There is no universal model for projecting healthcare manpower whether in the literature or among the jurisdictions surveyed.”  “The changes in the patterns of referral, sector of service delivery (public and private), technological advancement, scope of practice, feminization of the workforce, healthcare policy and service delivery regulation affect constantly the demand for healthcare service, while changing population demographics, inter-regional and inter-sectoral (public/private) movement of healthcare professional and patients as well as healthcare utilization patterns further complicate manpower projection.”  “Manpower projection is also a highly data-intensive activity.  Although public sector in-patient and outpatient data for manpower projection is readily available, a substantial proportion of patient care occurs in the private sector for medical and social care where utilization data are scattered, less complete, or not readily available.  The lack of normative standards defining productivity is also a major impediment to workload analysis.” 

Actually, the Report has stated clearly how the results should be used.  “Because of the nature of manpower projection and the inherent limitations of the model itself, the projection results should be viewed in perspective.  In interpreting the projection results, we should focus on the trend rather than the absolute gap.  The medium to long-term projection could change significantly if events unknown now happen in future.” 

 

(Source: HKMA News September 2017)